Privacy, with clarity.

DotWeb.ai (“DotWeb,” “we,” “us,” or “our”) operates from Ontario, Canada. This Privacy Policy explains how we handle personal information through domain research, account services, requested notices, public-interest listings and related services where offered. We collect information reasonably necessary to provide, secure and improve the services you choose.

Account services are initially available to eligible adults in Canada and the United States, excluding Québec and prohibited service jurisdictions. You must be at least 18 and have reached the age of majority where you reside. General website information is accessible internationally.

Information We Collect

Depending on the features you choose, we process:

• Account and eligibility: Email address, optional private display name, declared country/province or state, confirmation that you have reached the age of majority, authentication status, session and security records. We do not request a full birth date for ordinary free services.
• Domain interests: Domain names you search, save, subscribe to or voluntarily list; an optional private buyer budget and separate choice of broad public budget visibility. Owner listings include the matching .com, asking price, optional minimum lower offer, authority attestation, DNS verification challenge and verification dates. A seller may enter an optional registration-cost estimate for their private calculation.
• Subscriptions and consent: Domain-specific notice preferences, separate general-news preferences, verification status, your consent history, including the wording you accepted and any withdrawal.
• Public listings: For buyer listings, only the domain, broad budget band you choose to display, and publication date. For an owner listing, the domain, asking price, whether lower offers are considered, chosen public minimum and publication date. Private numeric buyer budgets, seller cost estimates and DNS verification tokens are not public.
• Communications: Support correspondence you send and records needed to respond.
• Security and service-use records: Minimized request/security information, abuse counters and operational events needed to deliver and protect the service. Optional measurement is separate from essential security.
• Referrals: Public partner and campaign identifiers used for combined visit and search counts, without linking them to your account or email.

Information comes from you, your chosen service interactions and authoritative domain-registration sources. If you choose Google sign-in where offered, Google supplies the email and authentication/profile information needed to establish your account. No payment-card data or private binding offer is collected by the free-interest or notice forms.

How We Use Information

We use information to provide accounts and domain services; research requested domains; verify email addresses; deliver subscribed notifications; manage public interests; facilitate authorized acquisition inquiries; answer questions; manage referrals; prevent fraud or misuse; maintain security and service quality; and comply with legal requirements.

We do not sell users' personal contact information to advertisers, domain owners or referral partners.

Buyer and Owner Listings

We publish a listing only after you choose to submit it and it has been reviewed. A buyer listing shows the domain, an optional broad budget band if you choose to display it, and publication date. An owner listing shows the name, asking price, optional lower-offer minimum and publication date; it identifies a matching .com opportunity rather than ownership of an unregistered .web. Your name, email, account identifier, private offers, credentials and contact details are not public. Account registration or a notice subscription does not publish a listing.

Owner-opportunity publication requires a current DNS-control verification and a separate authority declaration. Verification may need to be renewed and does not establish legal title or registry eligibility. You can edit or withdraw a listing through your account. Withdrawal removes it from the DotWeb directory immediately; copies independently obtained or indexed by others may persist. Listings expire after 12 months unless renewed and approved. Minimal internal consent, security or dispute records may be retained where justified.

Email Notifications and Communications

Choose email alerts separately for each name. Confirm your email to start alerts, or use your already verified account email. Identical launch announcements may be consolidated into one message listing the names in your subscriptions. Consent identifies the specific purpose and domain. You can unsubscribe from that domain using each notice or account preferences; you may also ask support to stop all optional notices.

Registering an account or publishing an interest does not enroll you in unrelated marketing. General DotWeb news and offers require your separate consent and a confirmed email address. They can be stopped independently in email preferences or from the unsubscribe link; this leaves domain-specific notices unchanged. Verification, recovery and account-security messages remain limited to their service purpose. No email tracking pixels are enabled.

Website Analytics and Referral Information

We use minimized operational records to protect reliability and understand verified domain demand, subscriptions and listing outcomes. When enabled, non-identifying first-party aggregate request counts may measure page delivery and domain searches; they do not establish unique people. We do not reconstruct visitor identities from declined optional tracking or use device fingerprinting.

Referral links may include public partner and campaign identifiers. We use these to count visits and searches in aggregate. We do not keep referral identifiers in your browser or attach them to your email subscription or account. Partners do not receive your email, account credentials, private offers or confidential records. Partners receive combined statistics, with small groups protected.

Sharing of Information

We use service providers for authentication and database storage, email delivery, support-mail routing, hosting, security and typeface delivery. They process information required for their functions under appropriate safeguards. Relevant registry services receive the domain requested for registration research.

Private contact information is not disclosed to domain owners or referral partners merely because you search, subscribe or publish an interest. If a later acquisition service is offered and expressly requested, necessary disclosures to authorized participants or independent settlement providers will be explained before that service proceeds. We may also disclose information with your valid consent, to comply with applicable law or valid legal process, or where lawfully necessary to investigate misuse and protect rights.

Processing Outside Canada

DotWeb operates from Ontario. Some authentication, communications, support, hosting or security processing may take place outside Canada, including in the United States. Information processed abroad may be subject to lawful access by authorities under those jurisdictions’ laws. We take reasonable contractual and operational steps to protect information under our control. Contact the Privacy Officer for information about relevant processing arrangements.

Security Measures

We use reasonable administrative, technical and organizational safeguards such as authentication protections, access restrictions, encryption in transit and security monitoring. No electronic storage or communication system can be guaranteed completely secure. Protect your credentials and contact us promptly if you suspect unauthorized activity.

Retention and Deletion

Public listings expire after 12 months unless renewed. Withdrawal hides them immediately. We review eligible account, consent, support and security information for deletion or anonymization. Information needed for justified legal, security or dispute purposes is retained with restricted access.

Closing your account ends access and hides your listings. We review your remaining information for deletion or anonymization. Backups are handled under this retention policy. Identifiable legal, security, fraud or dispute obligations can justify a longer period, with access restricted and the reason reviewed. Determined security-breach records are retained for at least 24 months where required by federal law; they are distinct from routine security logs.

Cookies and Similar Technologies

Essential browser storage and cookies support account sessions and security. Referral counts do not use browser storage or a visitor identifier. We do not store your password in browser storage. Unsent interest details may be kept temporarily in your browsing session so you can resume after signing in; publication consent must be selected again. No advertising tracker or invasive fingerprint is used. Restricting essential storage may prevent sign-in, but referral measurement does not affect access to the service.

Your Privacy Rights

Subject to applicable law, request access, correction, withdrawal of consent, deletion of eligible information, or a review of a privacy concern through support@dotweb.ai. Account controls provide a data download, preferences, listing withdrawal and an account-closure request. We may take proportionate steps to verify identity before disclosing private records and explain applicable exceptions.

We normally respond to an applicable access request within 30 calendar days, subject to lawful extensions and required notice. You may raise an unresolved concern with the Office of the Privacy Commissioner of Canada or another authority with jurisdiction. Withdrawing consent does not undo a lawful earlier use or remove a legally justified retention obligation.

Children's Privacy

Account services are for adults aged 18 or older who have reached their local age of majority and satisfy the stated territory rules. We do not knowingly seek children’s personal information for these services. If inappropriate collection comes to our attention, we take reasonable steps to address it.

Changes to This Policy

We may update this Privacy Policy and will indicate the date of the latest revision. Where required, we will give additional notice or obtain consent.

Contact

Privacy Officer, DotWeb.ai support@dotweb.ai