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Terms of Service

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Last updated: 2026-10-26 · terms-2026-10-26-v3

These Terms of Service govern access to and use of DotWeb.ai, including domain research, account services, domain-interest listings, requested notifications and, where separately offered, acquisition and negotiation services (the “Service”). DotWeb.ai (“DotWeb,” “we,” “us,” or “our”) operates from Ontario, Canada. Contact: support@dotweb.ai.

When you affirmatively accept the applicable Terms to create an account or request a service, you agree to the relevant agreement. If you do not agree, do not use that account or service. Acting for another person or organization requires authority. Viewing information, searching, subscribing or publishing non-binding interest never by itself submits a binding offer or authorizes paid brokerage.

The Service

DotWeb provides tools for exploring domain-name acquisition opportunities, researching domain information, subscribing to updates, expressing interest in particular names, and, where offered, requesting assistance with acquisitions. Acquisition assistance may include research, outreach, negotiations and transaction coordination.

DotWeb is an independent service, not a domain registry, an ICANN-accredited registrar, or an official representative of any registry, registrar, or domain owner. We do not provide legal, financial, trademark or investment advice.

Eligibility and Accounts

Account services are initially for adults in Canada and the United States, excluding Québec and prohibited service jurisdictions. You must be at least 18, have reached the age of majority where you reside and have capacity to enter the relevant agreement. Informational website access remains international. Eligibility is based on your declared residence and any necessary verification.

Provide accurate information, maintain a working email and protect your credentials. You are responsible for account activity except to the extent we are legally responsible. Notify support about suspected misuse. Email verification, additional authentication and proportionate identity or authority checks may be required for a chosen feature. Public listing permission and optional email choices are separate from account acceptance.

Domain Research and Availability

DotWeb may display registration information, status indicators, registry-period details and other domain research results. Records may be inaccurate, delayed, incomplete, restricted or change without notice.

A domain with no active registration found is not guaranteed to be available to purchase. A registered matching .com name does not establish that its holder is entitled to register the corresponding .web name. Registration eligibility, availability, premium pricing, transfers and other rights are controlled by the applicable rules and parties. Independently verify material facts before making decisions.

Notifications and Expressions of Interest

You may choose to receive updates about particular domain names and their acquisition opportunities. Subscribing does not reserve a name, secure a right of registration, create a purchase offer or require DotWeb to contact an owner. Notification delivery and timing cannot be guaranteed. You may manage or unsubscribe from notifications through the available controls.

A free expression of interest, whether private or public, is not a binding offer to purchase a domain, evidence of available funds, or an authorization for paid brokerage or outreach.

Buyer and Owner Listings

Buyer listings and owner listings are free and nonbinding. Buyer publication requires a separate serious-intent declaration and publication choice. Any numeric domain price or private buyer budget must be at least US$250. A public broad budget band is optional and separate from an exact private budget.

An owner listing requires verification of DNS control of the matching .com, a declaration of authority and separate publication consent. DNS control does not prove legal title, .web eligibility or ownership of an unregistered .web. A future sale remains conditional on actual rights, registration and lawful delivery. Your .com may remain at its existing registrar; DotWeb does not require its account password.

Owner asking prices and optional minimum lower offers are public when the listing is published. A lower-offer minimum must be at least US$250 and no more than the asking price. Preliminary listings do not create a binding offer, compel a sale, reserve a domain or initiate owner outreach. Listings are reviewed, expire after 12 months unless renewed, and can be withdrawn immediately. Publication may cease when verification expires.

Paid Acquisition Requests

Paid acquisition services are available only when expressly offered through an authorized service process. No paid service, owner outreach or binding offer is initiated by the free account, interest or notice features.

The standard fee for an eligible paid acquisition request is US$19.95. This fee engages the expressly described acquisition-request service; it is not the purchase price of a domain and does not guarantee successful owner contact, an owner response, a negotiated agreement or a completed transfer.

A paid request is initiated only through an authorized checkout and confirmed payment process. Merely creating an account, searching for a name, subscribing to updates or publishing an interest does not initiate paid services or incur an acquisition-request fee.

DotWeb may decline or discontinue a request where the proposed service cannot lawfully or reasonably be performed, where rights or authority cannot be verified, or where other legitimate security, legal or operational concerns arise. Any applicable refund or credit is governed by the terms presented and accepted with the purchase and mandatory law.

Formal Offers, Counteroffers and Binding Agreements

A search, interest listing, notification subscription, general inquiry or preliminary negotiation does not constitute a legally binding offer to buy or sell a domain name.

Where DotWeb offers a designated formal transaction process, a Formal Offer or Formal Counteroffer is a proposal expressly submitted after review of the specific domain, verified parties and authority, price and currency, duration, disclosed fees, conditions and applicable transaction terms, which you expressly accept for that transaction. Using the free features does not make that commitment.

When submitting a Formal Offer or Formal Counteroffer, you represent that you are acting in good faith; the information and claims of authority you provide are accurate; and you have the genuine intention and ability to perform on the stated terms if the proposal is validly accepted. If you act for another party, you represent that you have authority to bind that party.

Unless a different period is expressly specified and agreed, a Formal Offer or Formal Counteroffer remains open for acceptance for 14 calendar days from submission. During that time, the submitting party agrees not to withdraw, revoke or materially change it except with the relevant party's written agreement, under an expressly stated condition or as permitted by applicable law. An unaccepted proposal expires at the end of its validity period. Each counteroffer is a new proposal; making a counteroffer does not itself accept the earlier proposal.

Timely, unconditional acceptance through the designated acceptance process creates a binding, conditional transaction agreement between the identified buyer and seller on the recorded terms, subject to the agreement's express conditions and applicable law. DotWeb's delivery or display of a proposal does not itself constitute acceptance by another party. The parties agree to cooperate in good faith to complete agreed verification, registration, escrow, settlement and transfer steps.

If a domain has not yet been registered, any agreement to acquire it is conditional on the relevant party lawfully obtaining the necessary rights, possessing authority to transfer the domain and the applicable registry and registrar rules permitting the contemplated transaction. No party is required to perform an unlawful or objectively impossible transfer. Failure of a condition beyond a party's reasonable control is not automatically a breach; any lawful duties to act in good faith remain applicable.

No one may knowingly submit offers that infringe another party's legal rights or represent that they own a domain they have not registered. DotWeb may require further verification before permitting an offer or settlement to proceed.

Brokerage Commissions and Transaction Expenses

For a completed acquisition under a separately offered formal service, the buyer pays DotWeb a 10% success commission on the agreed domain sale price. DotWeb does not deduct that commission from the seller’s sale price. The separate standard request fee is US$19.95. These charges are distinct from the domain price, registration, escrow, transfer, taxes and other expressly agreed expenses.

The seller ordinarily pays registration from the agreed sale price unless the transaction agreement specifies otherwise. Registration and any other agreed costs reduce the seller’s proceeds.

If the buyer agrees to pay a registration cost separately, they must approve the quoted amount or a maximum in the agreement. DotWeb arranges payment through the agreed provider and confirms when the seller can register the name. A reimbursement is counted once and is not itself included in DotWeb’s 10% commission base. No seller is required to advance an undisclosed premium amount.

Standard settlement fees are paid by the buyer unless the parties expressly agree otherwise, subject to the selected provider’s actual quote and accepted terms. Before a final binding agreement, the buyer must review the maximum total they authorize, itemized domain price, commission, any separately applicable request fee, registration allocation, escrow and transfer charges, taxes, funding method and any limits. No undisclosed registration or settlement charge may be added after agreement.

Every formal agreement must identify the verified parties and rights, exact domain, price and currency, 14-calendar-day commitment with recorded UTC start and expiry, registration and transfer conditions, who pays each cost, funding protection, failure-of-condition treatment and applicable refund or no-response-credit terms. Qualifying outreach that receives no owner response within 14 days earns a credit for another acquisition request. A decline or counteroffer counts as a response. Request credits have no expiry and are not cash refunds. Delivery failure or inability to present an offer is handled separately under the transaction agreement. A formal transaction is offered only through its separate designated process; none is started by a free feature.

Pricing and Payments

Prices are presented in the indicated currency. Applicable taxes and additional charges are shown before payment. A qualifying no-response request credit covers another acquisition request. Credits have no expiry, are not cash refunds and do not reserve a domain.

Independent Websites and Services

The Service may link to registrars, marketplaces, escrow services and other independent organizations. They operate under their own terms and privacy practices. DotWeb does not control their content, pricing, availability, security or performance.

Some links may be affiliate or referral links for which DotWeb receives compensation. Applicable relationships are disclosed where required; a referral link does not guarantee a registration, purchase or particular outcome.

User Responsibilities and Acceptable Use

You must use the Service lawfully and must not provide materially false or misleading information; impersonate another person; misstate domain ownership or legal rights; attempt unauthorized access; interfere with operation or security; bypass controls or rate limits; scrape or harvest private information; send unsolicited mass communications; conduct fraud or harassment; or infringe another person's rights.

We may reasonably investigate suspected misuse, remove unlawful content, limit access or suspend accounts, subject to applicable law.

User Content and Intellectual Property

You retain the rights you hold in information you submit. You grant DotWeb a limited, non-exclusive permission to store, process, transmit and display it only as reasonably needed to provide your chosen services, subject to publication consent and the Privacy Policy.

DotWeb's original platform software, design, content and branding are owned by DotWeb or its licensors and protected under applicable law. Feedback may be used to improve the Service; publication of a personal endorsement requires appropriate permission.

Privacy and Communications

How we handle personal information is described in our Privacy Policy. Certain account-verification, security and service-related communications are necessary to provide requested features. Promotional communications require the applicable consent and provide the required opt-out options. We do not sell private user contact information to domain owners or referral partners.

Availability, Changes and Termination

We aim to provide reliable access but cannot guarantee uninterrupted operation. Maintenance, security incidents, third-party interruptions or other events may affect availability. We may reasonably modify, suspend or discontinue services where necessary, while honouring any applicable existing paid obligations and legal requirements.

You may close your account or request deletion of eligible personal information. We may suspend or terminate accounts for material Terms violations, unlawful use, security threats or legal obligations, with notice where appropriate and reasonably practicable. Ending an account does not erase obligations under an existing transaction agreement. Retention and deletion are governed by the Privacy Policy and applicable law.

Disclaimers

Domain data, availability research and other general information are provided for informational purposes. DotWeb does not guarantee the completeness or accuracy of independent registration records, the rights or performance of any potential seller, or a particular acquisition outcome.

To the extent permitted by law, the Service is offered on an “as is” and “as available” basis without warranties beyond those expressly provided or required by law. Nothing in these Terms waives protections or rights that cannot lawfully be excluded.

Limitation of Liability

To the maximum extent permitted by law, DotWeb is not responsible for indirect, incidental, special, consequential, exemplary or punitive damages, including lost anticipated profits, opportunities or unsuccessful negotiations arising from use of the Service.

To the maximum extent permitted by law, DotWeb's aggregate liability arising from the Service is limited to the greater of the amount paid to DotWeb for the relevant Service during the preceding 12 months and CAD$100. These limits do not apply where the law prohibits their application.

Indemnification

To the extent permitted by law, you agree to indemnify DotWeb against reasonable third-party claims, losses and expenses resulting from your unlawful conduct, infringement of another party's rights, or material breach of these Terms, but not for DotWeb's own unlawful conduct or obligations that law does not permit to be shifted to you.

Governing Law and Venue

These Terms are governed by the laws of Ontario and applicable federal laws of Canada. Subject to mandatory legal rights and jurisdiction rules, proceedings arising under these Terms shall be brought before the courts of Ontario, Canada.

General

If a provision is unenforceable, the remaining terms continue to apply to the extent permitted by law. These Terms, the Privacy Policy and applicable separately accepted service or transaction agreements form the relevant agreement with DotWeb. A specific accepted transaction agreement controls matters it expressly addresses. Failure to enforce a provision does not waive a right to enforce it later.

Changes to the Terms

We may update these Terms with a revised effective date. Where law requires additional notice or affirmative agreement, we will provide it. Changes will not retroactively remove rights or obligations that cannot lawfully be changed.

Contact

DotWeb.ai support@dotweb.ai